Privacy Policy

Motherland Youth Team LLP, doing business as MYTEAM Events ("MYTEAM Events", "we", "us" or "our"), respects your privacy and is committed to protecting the personal data of everyone who visits www.mytevents.in (the "Website") or engages us for corporate event management, exhibitions, product launches, team retreats, corporate gifting and related services (the "Services").

This Privacy Policy explains what personal data we collect, why we collect it, how we use and protect it, and the rights available to you under applicable Indian law, including the Digital Personal Data Protection Act, 2023 ("DPDP Act"), the Information Technology Act, 2000 and the rules made thereunder, including the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

By using the Website or engaging our Services, you agree to the collection and use of information in accordance with this Policy. If you do not agree with this Policy, please do not use the Website or provide us with your personal data.

1. Information We Collect

We collect personal data in the following ways:

a) Information you provide to us

• Contact and enquiry details submitted through our contact form or over phone/email/WhatsApp — such as your name, email address, phone number, company name, event type, expected event date, expected attendee count, and any details you choose to share about your requirements.
• Information shared during consultations, proposals, contracts, event planning and execution, including billing and invoicing details.

b) Information collected automatically

• Standard technical and usage data such as IP address, browser type, device information, pages visited, and referring website, collected through standard web-server logs when you visit the Website.
• We do not currently use third-party analytics, advertising or tracking cookies on the Website. If this changes in the future, we will update this Policy and, where required by law, seek your consent.

c) Cookies

The Website may use strictly necessary cookies or similar local storage required for basic functionality (such as remembering menu state). These do not track you across other websites and are not used for advertising.

2. How We Use Your Information

We use the personal data we collect for purposes including:

• Responding to your enquiries and preparing event proposals and quotations;
• Planning, coordinating, and delivering our Services, including liaising with venues, vendors and partners on your behalf;
• Communicating with you about your event, bookings, invoices and payments;
• Improving our Website, Services and customer experience;
• Complying with applicable legal, accounting, tax and regulatory obligations in India;
• Protecting against fraud, misuse of our Website, or unlawful activity.

3. Legal Basis for Processing

We process your personal data on the basis of your consent (for example, when you submit our contact form), for the performance of a contract with you (for example, when we deliver event management services), and to comply with our legal obligations under Indian law. You may withdraw your consent at any time by contacting us as set out in Section 10, without affecting the lawfulness of processing carried out before such withdrawal.

4. How We Share Your Information

We do not sell or rent your personal data. We may share personal data with:

• Event vendors and partners (such as venues, caterers, decorators, printers, logistics and production partners) strictly as necessary to plan and execute your event;
• Service providers who support our business operations (such as email, hosting and payment-processing providers), bound by confidentiality obligations;
• Government authorities or regulators where required by applicable Indian law, court order, or to protect our legal rights; and
• A successor entity in connection with a merger, acquisition or sale of business assets, subject to equivalent protections for your data.

5. Data Storage & Security

We store personal data on secure servers located in India or with reputable hosting providers, and we implement reasonable technical and organisational security practices in line with the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, to protect your data against unauthorised access, alteration, disclosure or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain personal data only for as long as reasonably necessary to fulfil the purposes described in this Policy, including to provide our Services, maintain business and tax records as required under Indian law, and resolve disputes. Enquiry data from prospective clients who do not proceed with our Services may be retained for a reasonable period for follow-up before being deleted or anonymised.

7. Your Rights

Subject to applicable law, including the DPDP Act, you have the right to:

• Access the personal data we hold about you;
• Request correction or updating of inaccurate or incomplete data;
• Request erasure of your personal data, unless we are required to retain it for legal or legitimate business purposes;
• Withdraw consent to processing at any time;
• Nominate another individual to exercise these rights on your behalf in the event of death or incapacity, as permitted under the DPDP Act;
• Lodge a grievance with our Grievance Officer (Section 10) and, if unresolved, with the Data Protection Board of India.

To exercise any of these rights, please contact us using the details in Section 10. We will respond within a reasonable timeframe as required by law.

8. Children's Privacy

Our Website and Services are intended for businesses and adults. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us so we can delete it.

9. Third-Party Links

Our Website may contain links to third-party websites and social media platforms (such as Instagram, LinkedIn and WhatsApp). We are not responsible for the privacy practices or content of those third parties. We encourage you to review their privacy policies separately.

10. Grievance Officer & Contact Us

In accordance with the Information Technology Act, 2000, the rules made thereunder, and the DPDP Act, the details of the Grievance Officer are provided below:

• Entity: Motherland Youth Team LLP (MYTEAM Events)
• Address: Havanoor Layout, Bangalore – 560073, Karnataka, India
• Email: [email protected]
• Phone: +91 90366 90304 / +91 70112 67852

If you have any questions, concerns or complaints about this Privacy Policy or our data practices, please reach out using the details above. We aim to acknowledge and address grievances within the timelines prescribed under applicable Indian law.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The "Last updated" date at the top of this page indicates when this Policy was last revised. We encourage you to review this Policy periodically.

12. Governing Law & Jurisdiction

This Privacy Policy shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with this Policy shall be subject to the exclusive jurisdiction of the courts at Bengaluru, Karnataka, India.